The problem
Commodity email is the textbook example of recurring spend that never builds equity. The client paid $14/mo per mailbox for 32 employees — $450/yr of pure pass-through to a US provider. Worse, the InterServer webmail was slow, the admin panel was anemic, and the spam filter was permissive enough that phishing emails reached users. The migration cost (~$200 in time + setup) paid for itself in 6 months and gave the client a mail system they actually own.



