The problem
Tire retail in LATAM is high-consideration, low-frequency, and offline. Buyers research online for weeks before buying — they cross-reference price, brand, vehicle fitment, and stock across three or four sites, then they WhatsApp the shop to negotiate. The standard e-commerce checkout funnel does not match this: it pushes for a credit card on the first interaction, before the buyer has decided which tire to buy or whether the shop even has it in stock. The result is abandoned carts and a sales team that has to manually look up every order.


